author Soyeon Yoon 
2nd author / Tai-Woo Chang (Dept. of Industrial Engineering, Seoul National University)
/ Jinwoo Park (Dept. of Industrial Engineering, Seoul National University) 
info This paper was accepted on 2011/4.

ICIC Express Letters, Vol. 5, No. 9, pp.3517-3522, 2011 
year 2011 
c IJ 
저널/학회 ICICEL 
group SCOPUS 
keyword Middle-of-life product, Framework design, Service model 
abstract Recently, a combination o[ product and service is getting more attention as
well as service itself Since the needs for product-related service that satisfy customers
increase, the life-long service for product after sale is required. In this paper, we propose
a framework of intelligent service system for the middle-of-life products. The study
about MOL phase of a product could positively affect customers using the product, and
improvements of the research eventually generate more profits to companies.