2015.07.30 10:15
author | Soyeon Yoon |
---|---|
2nd author | / Tai-Woo Chang (Dept. of Industrial Engineering, Seoul National University) / Jinwoo Park (Dept. of Industrial Engineering, Seoul National University) |
info | This paper was accepted on 2011/4. ICIC Express Letters, Vol. 5, No. 9, pp.3517-3522, 2011 |
year | 2011 |
c | IJ |
저널/학회 | ICICEL |
group | SCOPUS |
keyword | Middle-of-life product, Framework design, Service model |
abstract | Recently, a combination o[ product and service is getting more attention as well as service itself Since the needs for product-related service that satisfy customers increase, the life-long service for product after sale is required. In this paper, we propose a framework of intelligent service system for the middle-of-life products. The study about MOL phase of a product could positively affect customers using the product, and improvements of the research eventually generate more profits to companies. |