author Tai-Woo Chang 
2nd author / Hanil Jeong (Dept. of Industrial Engineering, Seoul National University)
/ Chankwon Park (Dept. of Industrial Engineering, Seoul National University)
/ Yunseok Nam ()
/ Jinwoo Park (Dept. of Industrial Engineering, Seoul National University) 
presenter  
info Date: 2004년 03월 25일 ~ 2004년 03월 27일
City: Jeju
Nation: Korea
Additional Information:
33rd ICC&IE (International Conference on Computers and Industrial Engineering) 
year 2004 
category IC 
start / end date  
city / nation  
학회 CIE 
keywords postal address database, information strategy planning, to-be model design 
abstract In this paper, we provide a plan of construction, employment and management of the Korean postal address database and discuss the design of to-be models about it. For the purpose we adopt and modify the information strategy planning methodology to fit it into our study. We examine the managerial environments and limitations of the postal services in Korea; we lead the critical success factors and define the requirements in result. The U.S. Postal Service (USPS) was chosen as the best practice for a benchmarking with its advanced management of the address databases. After analyzing the current status of the postal business processes and information systems used, we classify the products and the services of USPS by the process to which they are applied and propose a deployment plan. In order to design to-be models, we define the operational and managerial functions for the address database and specify the scenario according to the functions. By managing the address database and supporting the postal services, it could be possible to make the business competitive and satisfy the customer demands. 
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