International Conference A Framework for Enhancing Responsiveness in Sales Order Processing System Using Web Services and Ubiquitous Computing Technologies
2015.07.31 14:27
| author | Mokmin Park |
|---|---|
| 2nd author | Kitae Shin Hanil Jeong Jinwoo Park |
| presenter | |
| info | This conference paper has been presented by Jinwoo Park on the International Conference on Advances in Production Management Systems. The conference has been held in Bordeaux, France, 2009/9/19 ~ 2009/9/23 . |
| year | 2009 |
| category | IC |
| start / end date | |
| city / nation | |
| 학회 | APMS |
| keywords | responsiveness; due-date assignment; web services technology; ubiquitous computing technology |
| abstract | This study attempts to enhance the responsiveness of enterprises by adjusting the delivery dates taking into account of the production and delivery schedules in a supply chain. To enhance responsiveness, we suggest a due-date assignment method and re-negotiation process for a sales order processing system. The due-date assignment method is designed with the concept of categorized customers’ priorities and the re-negotiation process is designed with the concept of the partial delivery and due-date delay allowances. Usually, the due-dates have been considered as customer-assigned exogenous parameters or fixed endogenous variables set by manufacturers. However, those are customary in some industries, e.g. semi-conductor manufacturing, that customers often request changes for their delivery dates after placing an order if something unexpected happens. From these observations, we also propose a new architecture of responsive sales order processing system based on Web Services and Ubiquitous Computing technologies for reliable real-time information. |
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